Information for Clients
registering a Death
Information for Clients - Registering a Death
During the present circumstances (Covid 19 - Corona Virus), we have been advised that doctors are confirming the death of patients directly to the Registrars by email.
The Registrars are then contacting the relatives of the deceased to take the necessary details and to issue Death Certificates by post. Payment for the Death Certificates is being taken over the telephone by card. Please remember to buy as many copies as you are likely to need .. They cost more later
The Registration Coronavirus Act passed earlier this week has changed the way death registrations can be conducted, allowing registrations to be done via the telephone instead of face to face to help prevent spread of the Coronavirus.
The registrar will still need to see the Medical Certificate issued by the doctor/GP to allow the registration to take place.
If you need to register a death, there are two options available to you to enable the registrar to register:
When you speak with the GP/Doctor ask them if they can scan the Medical Certificate to the registrars directly firstname.lastname@example.org along with your name and contact number. The registrars will then call you to register the death and the Medical Certificate can be retained by the GP/Doctor.
If the GP/Doctor is unable to scan the Medical Certificate to the registrars or you are already in possession of the medical certificate you will need to take the certificate to your local Registration Office between 9am and 5pm (Either Burton, Cannock, Lichfield, Newcastle-under-Lyme or Stafford) and hand it in there with your name and contact number written on the envelope. The Registration Staff will then call you back to register the death over the phone with you as soon as possible.
If the Coroner has been involved and you are not in possession of a Medical Certificate from the doctor/GP, please call the registration service